The advantage of the Armenian market is the natural hospitality and tremendous potential – the cuisine, nature, the history that surely will soon make us one of the most popular travel destinations. The working day passes in one moment. In addition that I am responsible for staff recruitment (running the process of recruitment for at least 20 vacancies), we also deal with a variety of tasks/requests/ inquiries related to the employees, state institutions and so on with our HR team during the day.
Another unique thing is the Marriott property itself it is landmark itself, everybody knows it, it is in a very central position, all the diaspora knows about this property, and this keeps our customers loyal. When you think of a hotel in Yerevan, you think at Armenia Marriott Hotel.
Location is often a paramount decision for a frequent individual traveler. The sheer size of the city demands the planning ahead of travel requirements within the city during the stay. Residing on one side of the city and commuting to the other side during a short stay period puts enormous pressure on schedules and extends travel time. However, the frequent individual business traveler is an expert customer in-service evaluation and possesses a great experience to compare hotel products and services worldwide.
It is very important to understand that it is bilaterally effective both for the company and the employee. As a hotel, you can have the worst facilities, but if you have a motivated staff, you will have an advantage over your competitors with the quality of service your staff can provide.
Each hotel aims to be considered as the best one, it is the obvious desire. The luxury segment is the new-born definition in Armenia in general and in the hospitality industry in particular. As the first and only international luxury hotel in the country, we represent standards, approach, and vision that the luxury hotels are to have. In my opinion, luxury is the best, limited, sophisticated and meaningful attitude to the regular services and goods, similar to the reason to separate classical music from the rest.
The Hotelier LLC presented the second issue of its “Hotelier Magazine” which is devoted to covering the ever-growing hospitality industry in Armenia and not only. The event took place at Armenia Marriott Hotel and it brought together over 130 hotel industry executives, representatives of adjacent spheres both governmental and private.
If we are considering the HoReCa industry at large, I already talked about the problem we have with the lack of professionals, and I’d say the ultimate solution would be to have some kind of an institution, school, whatever you want to call it, which will make professionals, and not just teach them, but put them to practice in the field.
The Hotelier LLC presented the first issue of its “Hotelier Magazine” which is devoted to covering the ever-growing hospitality sphere in Armenia and not only. The event took place at The Alexander, a Luxury Collection Hotel, Yerevan and it brought together over 100 hotel industry executives, representatives of adjacent spheres both governmental and private.
The development of the hospitality industry in our country can conditionally be divided into two stages.
The first stage can be considered the period from the end of the nineties to 2001, when the government of Armenia began to independently develop the field of inbound tourism after obtaining independence.